Visitor information

Our visitation policy allows us to provide a safe environment, high-quality care, and positive experiences when and where our patients need us.

Visitors are welcome between 7 a.m. and 8:30 p.m. Patients may designate a family member or friend to stay at all times. Some special nursing areas such as the Adult and Neonatal Intensive Care Units and Maternity have specific policies concerning visitors.

Ascension Seton Williamson is a smoke-free campus, extending to not just the inside of the hospital but all surrounding, adjacent grounds and parking areas at this site.

Visitors showing signs or symptoms of infection or illness should not visit. Symptoms of illness could include cough, fever, runny nose, rash, vomiting, diarrhea, or sore throat.

To reach a patient at Ascension Seton Williamson, dial 512-324-4000 to reach the operator, who will connect you with the patient. If you know the room number, you can dial it directly. The three-digit room number makes up the last three numbers of the phone number preceded by 3244. For example, to call room #100, simply dial 324-4100. The information desk is located on the first floor at the main entrance. It is staffed Monday – Friday, 8 a.m. – 8 p.m., with volunteers who can assist with questions about our services and directions around the hospital.