Visitor information

Ascension Sacred Heart Bay’s visitation policies allow us to provide a safe environment, high-quality care and positive experiences.

Heart surgery patient in hospital bed.

Visitor information at Ascension Sacred Heart Bay

Our visitation policy allows us to provide a safe environment, high-quality care, and positive experiences when and where our patients need us. 

Additional information for visitors

  • Visitors are encouraged to visit between 6 a.m. and 8:30 p.m. We recommend that only two people visit at one time. In most cases and with patient approval, one responsible adult (18 years or older) is allowed to stay overnight. 
  • Anyone over age 6 is required to wear a mask that covers your nose and mouth at all times—including in patient’s rooms, regardless of COVID-19 vaccine status. Please bring your own mask or one will be provided. 
  • Visitors showing signs or symptoms of infection or illness should not visit. Symptoms of illness could include cough, fever, runny nose, rash, vomiting, diarrhea, or sore throat.
  • If you are calling to check on a patient’s condition or treatment, please have the patient’s PIN number available. To speak to the patient’s nurse, please call 850-769-1511 and give the operator the patient’s room number. The operator will connect you to the appropriate floor for an update.
  • Certain areas of the hospital, including the NICU, PICU, ER, labor and delivery, and surgery may have additional guidelines for visitors.