Nondiscrimination & Accessibility Notice
Ascension caregivers provide compassionate, personalized care for all, especially those who need it most. We treat our patients through person-centered care that respects, includes, connects and engages every patient we serve. So what does that commitment really mean?
- We take time to listen to our patients and provide care that is personal and specific to their mind, body, spiritual and emotional health needs.
- We treat our patients with respect and compassion, and communicate with them in a way they can understand.
- We establish compassionate, enduring connections with our patients and their families.
- We engage our patients in collaborative decision making and communicate their health options in an open and transparent way.We focus on helping our patients live the best quality of life possible, which includes understanding their wishes and respecting their human dignity – a core of Catholic healthcare.Discrimination is Against the Law
Ascension complies with applicable Federal civil rights laws and does not discriminate on the basis of race, creed, color, national origin, ancestry, religion, sex, sexual orientation, marital status, age, newborn status, handicap, ethnicity, culture, language, physical or mental disability, socioeconomic status, gender identity or expression or source of payment”
Ascension does not exclude people or treat them differently because of race, creed, color, national origin, ancestry, religion, sex, sexual orientation, marital status, age, newborn status, handicap, ethnicity, culture, language, physical or mental disability, socioeconomic status, gender identity or expression or source of payment.
Ascension provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters; and
- Written information in other formats (large print, audio, accessible electronic formats and other formats)
Ascension provides free language services to people whose primary language is not English, such as:
- Qualified interpreters; and
- Information written in other languages
If you need these services at Ascension Via Christi Imaging locations, contact Interpreter Services at 316-689-5324.
If you need these services at Ascension Medical Group locations, contact Patient Access at 316-274-7222 or 800-950-0251.
If you need these services at Ascension Via Christi Home Medical locations, contact Gary Mellington at 316-265-4991 or 800-452-5260.
If you need these services at Ascension Via Christi Hospitals in Wichita, contact Interpreter Services at 316-689-5324.
If you need these services at Ascension Via Christi Hospital in Manhattan, contact Care Management at 785-323-6970.
If you need these services at Ascension Via Christi Hospital in Pittsburg, contact Carrie Amershek at 620-235-7827.
If you need these services at Wamego Health Center, contact Care Management at 785-458-7103.
If you believe that Ascension has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with Patient Relations or contact our coordinator at:
Matthew French-Bravo, PhD
316-268-5430
consumexperienceks@ascension.org
You may file a grievance in person or by mail, fax or email. If you need help filing a grievance, Patient Relations at the facility is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SWRoom 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at:
http://www.hhs.gov/ocr/office/file/index.html
Arabic/العربية
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Français/French
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Deutsch/German
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हिंदी/Hindi
ध्यान द�: य�द आप ����� बोलते ह� तो आपके िलए मुफ्त म� भाषा सहायता सेवाएं उपलब्ध ह�। 1-316-689-5324 पर कॉल कर�।
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Swahili
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Tagalog
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Telugu
�దధ్��ట్టం��: ఒక��ళ �ర� �ెల�గ� ��ష మ�ట�్ల డ�త�నన్ట్ల��ే, � ��రక� �ెల�గ� ���ా స�యక ��వల� ఉ�తం�ా ల��ాత్ �. 1-316-689-5324 క� �ాల్ �ేయం��
Tiếng Việt/Vietnamese
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