Nondiscrimination & Accessibility Notice

Ascension caregivers provide compassionate, personalized care for all, especially those who need it most. We treat our patients through person-centered care that respects, includes, connects and engages every patient we serve. So what does that commitment really mean?

  • We take time to listen to our patients and provide care that is personal and specific to their mind, body, spiritual and emotional health needs.
  • We treat our patients with respect and compassion, and communicate with them in a way they can understand.
  • We establish compassionate, enduring connections with our patients and their families.
  • We engage our patients in collaborative decision making and communicate their health options in an open and transparent way.
  • We focus on helping our patients live the best quality of life possible, which includes understanding their wishes and respecting their human dignity – a core of Catholic healthcare.

Discrimination is Against the Law

Ascension St. Vincent complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Ascension St. Vincent does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Español: Ascension St. Vincent cumple con la leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, racionalidad edad, discapacidad o sexo. Ascension St. Vincent no exclye a las peronas ni las trata de forma differente debido a su origen etnico, color, nacionalidad, edad, discapacidad o sexo.

Ascension St. Vincent provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats and other formats

Ascension St. Vincent provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the Ascension St. Vincent Care Line at 317-338-CARE (2273).

If you believe that Ascension St. Vincent has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Compliance Officer
Ascension St. Vincent
250 W. 96th Street, Suite 425
Indianapolis, IN 46260

Tel: 888-395-9888
Fax: 317-583-3255
Email: Compliance.Indiana@Ascension.org

You can also file a civil rights complaint with the Indiana Civil Rights Commission (ICRC) by calling 1-800-628-2909 or filing electronically at in.gov/icrc/.

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Compliance Officer is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
Tel: 1–800–368–1019, 800–537–7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Attention: if you need an interpreter, language assistance services are available to you free of charge. Call 1-317-338-2273.

 

Español/Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-317-338-2273.

繁體中文/Chinese
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-317-338-2273.

Deutsch/German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-317-338-2273.

Pennsylvania Deutsch/Pennsylvania German
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-317-338-2273.

Burmese
သတိပြုရန်- သင်သည် စကားပြန်တစ်ဦး လိုအပ်ပါက၊ ဘာသာစကား အကူအညီ ဝန်ဆောင်မှုများကို သင့်ထံ အခမဲ့ ရရှိနိုင်ပါသည်။ 2273-338-317 ကိုခေါ်ဆိုပါ။

Arabic/العربية
.2273-338-317 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم رقم. .

한국어/Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-317-338-2273 번으로 전화해 주십시오.

Tiếng Việt/Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-317-338-2273.

Français/French
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-317-338-2273.

Japanese
注意: 通訳が必要な場合は、言語支援サービスを無料でご利用いただけます。 1-317-338-2273 までお電話ください。

Dutch
AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-317-338-2273 (TTY: 711).

Tagalog/Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-317-338-2273.

русский/Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-317-338-2273.

Punjabi
.2273-338-317 تنبيه: إذا كنت بحاجة إلى مترجم فوري، فإن خدمات المساعدة اللغوية متاحة لك مجانًا. اتصل بالرقم

हिंदी/Hindi
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-317-338-2273.